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Support Page: GrandLake Bus Transit

How can we help?

For help with tickets, wallet top-ups, refunds, or account access, our team is here to assist you.

Support Hours

Mon–Fri, 9:00 AM–5:00 PM AST

Helpful info to include

To help us resolve your issue faster, please include the following in your email:

  • The email address used in the app
  • Date and time of purchase (if applicable)
  • Receipt reference or transaction ID
  • A clear description of the problem